ToNite Urban data platform for enhanced urban security monitoring
The Urban data platform designed to help the Municipality of Turin to improve urban security
ToNite's proposition is therefore to be able to facilitate an approach multidisciplinary to the management of safety in the city, integrating e displaying data that is relevant in order to understand and monitor the phenomenon. The elaborations and visualizations enabled by the platform, therefore, allow for the orientation and structuring of policies, programs, and actions by the city.
As Senior UX designer, I lead the design team of Experientia designing the platform, in collaboration with the Engineering development team and Torino Wireless data strategists.
Listen and understand
In order to define the enabling role of the platform for end-users, we conducted exploratory interviews with employees of the City of Turin and co-design workshops that involved technicians and decision-makers from different directions and city services (i.e. municipal police, innovation, environment, regeneration, etc).
Deliverables
- User interviews report
- Stakeholder co-design workshop
Model
Based on the interviews and co-design activities conducted with users and stakeholders, we finalized the design scenarios that describe the platform's functionalities. In addition we delivered a benchmark was by analyzing urban data platforms implemented in other cities in Europe and in the world and we defined the user requirements of the platform.
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Deliverables
- Benchmark and best practices
- Design scenario
- List of user requirements
Design
In collaboration with Enginering and Torino Wireless we worked on the prototype and implementation of different dashboards for the main departments of the city of Turin, defining the information architecture, the guidelines in terms of Ux and testing the result.
Deliverables
- Information architecture
- Ux guidelines
- Lo-fi prototype
- Expert review
- Validation test and report
Project team
